Privacy Policy

Effective Date: 01/03/2024

Build the Buzz Social Media Management ("we," "our," or "us") is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your data when you use our website www.build-the-buzz.com (the "Website") and our services.

1. Who We Are

Build the Buzz Social Media Management is a business registered in [insert location]. For any data protection queries, please contact us at:

Email: info@buildthebuzz.co.uk

Phone: +447922 443832

Address: Gillingham, Kent

2. Information We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, phone number, and postal address.

Business Information: Details about your business, including its name and social media accounts.

Payment Information: For billing purposes (we use secure third-party payment processors).

Usage Data: IP address, browser type, pages visited, time spent on pages, and device information through cookies and similar technologies.

Marketing Preferences: Information about your preferences and interests.

3. How We Collect Your Data

We collect your data through:

Forms completed on our Website.

Direct communication (email, phone, or messages).

Automated technologies, such as cookies.

4. How We Use Your Data

We use your personal data for the following purposes:

Service Delivery: To provide and manage our social media management services.

Communication: To respond to enquiries, send updates, and share important information.

Marketing: To send promotional material and offers (with your consent).

Improvement: To analyse and improve our Website and services.

Legal Obligations: To comply with UK law and regulatory requirements.

5. Legal Basis for Processing Your Data

We process your data based on the following legal grounds:

Consent: For marketing communications.

Contractual Necessity: To fulfil our agreement with you.

Legal Obligation: To comply with applicable laws.

Legitimate Interests: To improve our services and maintain business operations.

6. Sharing Your Data

We may share your data with:

Service Providers: Third-party companies that assist with payment processing, hosting, or analytics.

Legal Authorities: If required by law or to protect our rights.

Business Transfers: In the event of a merger or sale of the business.

We do not sell your personal data to third parties.

International Transfers

If your data is transferred outside the UK, we ensure it is protected by appropriate safeguards, such as standard contractual clauses or equivalent measures.

8. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. For example:

Service Records: Retained for the duration of our contract and six years thereafter for legal purposes.

Marketing Data: Retained until you opt out.

9. Your Rights

Under the UK GDPR, you have the following rights:

Access: To request a copy of your personal data.

Correction: To request corrections to inaccurate data.

Erasure: To request deletion of your data (subject to legal obligations).

Restriction: To restrict processing of your data.

Objection: To object to data processing for marketing purposes.

Data Portability: To receive your data in a structured, commonly used format.

To exercise your rights, contact us at info@buildthebuzz.co.uk.

10. Cookies

We use cookies to improve your browsing experience. For details, see our Cookie Policy.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Security

We implement robust security measures to protect your data, including encryption, secure hosting, and regular monitoring. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

13. Updates to This Policy

We may update this policy to reflect changes in regulations or practices. Updates will be posted on this page with a revised effective date.

14. Complaints

If you believe your rights have been violated, you may file a complaint with the Information Commissioner's Office www.ico.org.uk.

Contact Us

For questions or concerns about this privacy policy, contact us at: